FAQs

FAQs

Q: How much will a filling cost?

A: Many procedures, such as fillings can only be firmly quoted once the dentist has seen how much work is involved. A big filling is more expensive than a little filling.  What we can do prior to your visit is advise a price range that covers the minimum and maximum amount you can expect to pay.  Once your dentist has thoroughly examined your mouth they will advise a firm quote before proceeding with your approval.

Q: Do you provide dental care for patients covered under a health insurance policy?

A: Yes, our on-site HICAPS machine processes most health fund cards. Our clinics are also providers for a number of major health funds which means if you’re covered by one of those funds you are eligible for the maximum rebate offered by your policy.

Q: Can you tell me what is covered by my health insurance policy?

A: No, you will need to contact your health fund provider as we  do not have transparency across that level of detail.

Q: What happens if I don’t have health insurance cover?

A: It’s not a problem. You simply pay the full service fee. Our dentist will outline any fees and charges before going ahead with a procedure. We also have payment plans available through ZipMoney.

Q: How long is the first appointment?

A: It may vary, but generally speaking the first appointment may involve a thorough examination, clean and x-rays. Our dentist will be checking the overall state of your oral health. X-rays help the dentist get a full picture or your oral health. Our on-site digital x-ray machine makes this a fast and easy procedure.

Q: Who performs my treatment?

A: We have a dedicated team of dentists who perform the work with support from our dental nurses.  All cleaning is carried out by dentists.

Q: Why is visiting the dentist so important?

A: Regular check-ups help pick up on any issues early when they’re easier and less expensive to treat. Untreated oral health issues can have far-reaching ramifications for the rest of the body. 

Dental care is important because it:
  • Fights teeth decay
  • Helps to prevent periodontal (gum) diseases, which eventually can lead to tooth loss
  • Helps reduce bad breath. 

Q: My teeth feel fine; do I still need to see a dentist?

A: You may feel fine and think that your oral health is at no risk. But a professional dentist can detect early stage dental issues that might go unnoticed by you. Cavities, food staining, gums problems and teeth weakening are just a few such issues that can go unnoticed for quite a while. 

Q: At what age should I start taking my child to see the dentist?

A: We recommend you start taking children to the dentist when they reach 12 months old, or 6 months after their first tooth erupts. The initial visit is very calm and friendly. 

Q: When should I change my toothbrush?

A: It is recommended to change your toothbrush every three months or as soon as the bristles are frayed.